I have received an error while taking a survey, what do I do?

We apologize for the inconvenience this has caused you. 

Unfortunately, if you receive an error while taking a survey, the error cannot be corrected after you have already entered the survey. We test all of our links to ensure they are working properly and to confirm you as a panelist will be able to complete the survey too. Please check all of your browser, server, and other computer settings for future surveys. 

If you receive an error message, you will have timed out from the survey and will not be able to access it again. The survey link cannot be resent and the survey cannot be reset.

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