How to recover your username/password

If you have forgotten your Username or Password please follow the steps below.

1.  Click on the link below.

2. Click on the link “Forgot your login details (Username, Password?)

3. Enter your email address that you receive the surveys to.

4. Click on the grey button to the left of the panel. If you are a member of more than one panel please ensure you choose the button to reflect which panel you want new login details for.

5. Please use your email address as the username.

If you receive an error and we are unable to locate your login details, please refer to the survey invite for the correct contact support desk.

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